Warranty

Besides the standard manufacturer warranty that is included with each product, we offer extended warranty plans for TV and appliances from RepairMaster, an industry leading extended warranty service provider. For more information on RepairMaster and its administrator, Warrantech, please click here.

Ten Reasons Why You Should Consider an Extended Service Plan from RepairMaster:

1. Provides Complete Coverage for up to 5 years. Most manufacturer-limited warranties leave you with no protection against the rising costs of repairs after the first year of ownership. Our Extended Service Plans offer the opportunity to obtain coverage for up to four additional years after the conclusion of the manufacturer's warranty.
2. Fully Insured for Parts and Labor. Our plans are fully insured by an insurance company rated 'Excellent" by A.M. Best. You will never have to pay for parts and labor of any covered repair during the term of the plan.
3. Toll Free 800 Number. You can call the toll free number 7 days a week, 24 hours a day with questions regarding your service plan or if your product needs repair. This includes the 24 technical support from day one for computers.
4. NationWide Service Network. You are supported by over 12,000 service centers nationwide.
5. Repair or Replace Promise. In the even that your product cannot be repaired, it will be replaced.
6. No Deductibles or Hidden Charges. Warrantech will pay 100% of all the cost of all parts and labor charges.
7. Remote Control Coverage. Should the remote control included with the product ever malfunction, it will be repaired or replaced.
8. Transferable. In the event that the covered item is sold or transferred at any time during the term of the Service Plan then the coverage may be transferred to the new owner.
9. Worldwide Service Option. If you take the product overseas, it will be covered for all parts and labor upon expiration of the original manufacturer's warranty. There is an optional model available (RMEXP) to provide you with worldwide service during the original manufacturer's warranty.
10. Renewable. At the end of the prescribed term, you have the option to renew the service plan. (For as long as you own the product.)
    

How does the Service Protection Plan work?
The RepairMaster Program mirrors the original manufacturer warranty. First, an authorized repair technician will attempt to fix the unit. If the product is determined to be not repairable or uneconomical to repair, it will be replaced. There is no deductible, co-pay or any hidden costs. Shipping is free for any unit that needs to be shipped to an authorized repair center.

How long does the Service Protection Plan last?
The RepairMaster Program provides you with two or four total years of coverage from the expiration of the manufacturer's own warranty